Privacy Policy
Last Updated: February 18, 2025

Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, join our online community, purchase digital products, or participate in our coaching programs.

Information We Collect
We may collect personal information, including but not limited to:

Contact Information: Name, email address, mailing address, phone number.
Account Information: Usernames, passwords, and details for online courses, Skool, or community memberships.

Transaction Data: Payment details (processed via third-party gateways like Stripe, PayPal), purchase history (books, templates, coaching, and programs).

User-Generated Content: Comments, testimonials, forum posts, questions submitted in discussions.

Technical Data: Browser type, device information, and IP address for security and analytics purposes.

How We Use Your Information
Your information is used to:
Provide and deliver products, services, and community access.
Communicate updates, offers, or promotional materials.
Improve our website, products, and services.
Comply with legal obligations.
Send faith-based encouragement, insights, and relationship/writing guidance related to our services.

Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers, including:

Payment processors (e.g., Stripe, PayPal) for secure transactions.
Email marketing platforms (e.g., ConvertKit, MailChimp) for newsletters and promotions.
Community management tools (e.g., Skool, Facebook Groups) for engagement and interaction.
These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide these services.

Cookies and Tracking Technologies
We use cookies and tracking technologies to:

Enhance website functionality and user experience.
Analyze website traffic to improve our services.
Run advertising campaigns, such as Facebook and Google retargeting ads.
You can manage cookie preferences in your browser settings.

User-Generated Content & Community Guidelines
By participating in our online communities (Skool, Facebook Groups, forums), you agree that your shared content may be used for marketing, testimonials, or research.
We reserve the right to moderate, edit, or remove content that is inappropriate, offensive, or violates community guidelines.

Marketing & Communication Preferences
Email Marketing: By providing your email, you agree to receive occasional emails about book releases, coaching, and special offers.
Opt-Out: You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us at info@sherylynne.com.

Your Rights
You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications or request data deletion.
Request removal of user-generated content linked to your account.
To exercise these rights, contact us at info@sherylynne.com.

Security Measures
We implement security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we encourage users to protect their account credentials.

Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from minors.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@sherylynne.com


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